Delivery Manager - Operations Systems

Company:  Prince's Trust

Contract Type: Fixed Term for 12.00 months

Hours: Full Time, 35 hours per week

Closing Date: 23:59 on Sunday 15th August 2021

Salary: £40,000.00 to £45,000.00 

Location: Any of our UK Trust offices


This is a fantastic opportunity for an accomplished delivery manager to join The Prince’s Trust, leading the work of our Operations Systems team.


Making an impact on young people is at the heart of what we do. Your role will help our technology team effectively deliver change, ensuring our frontline teams have access to systems that meet their needs and are as efficient and effective as possible. We have an exciting transformation agenda ahead of us and need the support of an exceptional delivery manager, as maternity leave cover, to make things happen!


Most importantly you must believe in The Trust’s work, live our company values and fit in with our team’s positive, supportive and collaborative culture.


What you will do:

  • Plan, manage and assume overall accountability for the delivery and ongoing optimisation of a number of delivery streams across the Trust’s operational systems including both continuous improvement and major change initiatives
  • Work with senior colleagues in Technology and across the organisation to facilitate the solution design process to ensure that project requests can be effectively scoped, budgeted and signed off
  • Take a hands-on role in leading the full delivery lifecycle; leading and demonstrating through actions and coaching what good practice looks like.


What we need from you:

  • Excellent project delivery skills, with experience of scrum-based delivery – we have adopted and fully embedded scrum, so you will need to lead and continuously improve these ways of working
  • Strong ability to bring control and order to ambiguity, enjoying the challenge of overcoming problems due to a desire to continually improve the way things are done
  • Experience leading the work of business analysis and test teams.
  • Excellent communication and stakeholder management skills.


For more information, please click here for the job description. (This will open in a new window)


To be considered, you will need to add your CV and a covering statement as to how your experience fits the role criteria. We are currently receiving high volumes of applications, so we urge you to complete a supporting statement, otherwise, your application could be unsuccessful. We are advertising two Delivery Manager roles at the moment for two different teams. Please feel free to apply for both if you are interested in both and use your cover letter to explain any preferences.

Why we need Delivery Manager - Operations Systems :


Last year, we helped more than 70,000 young people, with three in four young people on our programmes, move into work, education or training. 


The young people we help face a range of challenges, such as unemployment, mental health issues or some have been in trouble with the law. Our job is to inspire and support young people, to help them reach their potential so that they can thrive and society can prosper.  


We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us.


Perks for working at The Trust:

  • Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure the days between Christmas and New Year
  • Fantastic Family leave! Receive 13 weeks full pay and 13 weeks half pay for maternity and adoption leave. Receive 8 weeks full pay for paternity leave.
  • Flexible working! Where operationally possible, you can work hours to fit in with, school hours or care arrangements for example and you can also work from home.
  • Interest-free season ticket loans
  • Benefits platform! Everything from health and financial wellbeing support to discounts on your favourite restaurants, shops and cinemas
  • In-house learning platform! Develop your skills for your career and your role
  • The Trust will contribute 5% of your salary to the Trust Pension Scheme
  • You can volunteer for and/or attend events – music festivals, The Prince’s Trust Awards, active events etc.
  • Generous life assurance cover (4 x annual salary)


Here at The Prince's Trust, we're committed to equality, diversity and inclusion. We want to be an organisation that's representative of the communities we serve, which is why we strive for diversity of age, gender identity, sexual orientation, physical or mental ability, ethnicity and perspective. Our goal is to create an environment where everyone, from any background, can be themselves and do the best work of their lives.


We’re a Stonewall Diversity Champion and we are an employer that is Disability Confident. Our staff, volunteers and young people are supported by PT CAN (our Cultural Awareness Network), PT GEN (Gender Equality Network), PT DAWN (Disability & Wellbeing Network) and Pulse (LGBT Network). For more information, click here.


The Prince's Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. As part of this commitment, we undertake basic disclosure checks in accordance with the Codes of Practice for all roles within the Trust, and for our roles working directly with young people, at an enhanced level. Having a criminal record will not automatically exclude applicants.



We prefer to hire people directly, but we do have a preferred supplier list for when we need a helping hand. We'll be in touch directly if we need you!

Req ID: 887 


London, GB, SE1 8EG Burnley, GB, BB11 1RN Benwell, GB, NE15 6UN Edinburgh, GB, EH6 4AQ Newcastle Upon Tyne, GB, NE1 4HZ Leicester, GB, LE2 0JN Derry, GB, BT48 7AL Cardiff, GB, CF24 5PE Leeds, GB, LS1 5AW Plymouth, GB, PL1 3RP Luton, GB, LU1 2EY Birmingham, GB, B5 6DR London, GB, E3 4QA Bristol, GB, BS1 6BY Lincoln, GB, LN5 7FB Glasgow, GB, G5 9JP Belfast, GB, BT12 5GH Wrexham, GB, LL13 8BY Stoke-on-Trent, GB, ST1 1LX Liverpool, GB, L1 4EN Manchester, GB, M4 6JG Nottingham, GB, NG7 6LH Dundee, GB, DD4 6ET London, GB, SW9 6EJ

Date added:  22-Jul-2021

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