Frequently Asked Questions

What are the working hours?

Core hours are 7 hours per day with a one-hour unpaid break, to be worked Monday to Friday. The standard timeframe for most colleagues is 9am-5pm, however, you can start earlier/later as we are flexible wherever operationally possible; just have a chat with your manager!

Are there opportunities for promotion?

Definitely! Many of our Service Delivery Managers, Heads of and even Directors started out as Youth Development Leads. Having that grounding of doing the job on the frontline and direct delivery, has really helped them to understand their teams and know what they're going through. Starting out as a Youth Development Lead is also beneficial for cross-department promotions as you gain a wide variety of skills and experiences!

What would I wear to work?

We currently operate a 'dress for your day' policy - for example, if you are working outdoors with young people all day - comfortable and practical, if you are meeting a stakeholder - smart/casual etc.

How much travel is required?

Travel around your allocated region will be a daily/weekly occurrence to make sure we're working where our young people need us. Occasional travel to other Prince's Trust offices further afield will also be required from time to time.

This is not solely an office-based position. We have a hybrid way of working, so you will split your time between the office, home and delivering programmes.

There may occasionally be some 2 or 3 days training courses but this is unusual and would not be a regular feature of the role. Accommodation would be covered by The Prince's Trust, within expenses limits and plenty of notice will be given if this is required.

What kind of training and development to you get?

The Trust offers a variety of internal and external training opportunities such as Youth Mental Health and First Aid, Safeguarding, Challenging Behaviour, Skills Kit (which is an internal training opportunity for all Youth Development Lead's), and an online learning platform. For development, we use a platform called Open Blend for you and your line manager to keep track of your career goals and well-being. All training is identified through regular support and coaching sessions.

What can I expect to do on a daily basis?

This is an extremely varied role, so this mainly depends on your programme areas. This could include direct delivery of Prince's Trust programmes:

  • Enterprise, self-employment training and Employability training
  • Teambuilding
  • Outdoor activities
  • Community projects
  • School visits
  • Working with volunteers
  • Talking to referral agencies and Partnership meetings
  • CRM data entry
  • Internally verifying work entered for PT qualifications, fundraising events, celebration events, Outreach events and conferences etc.

What is the most rewarding part about working at the Trust?

Everyone believes that seeing your young person go from A to B and seeing their character, their confidence and their determination grow is rewarding. Every day is different but it’s brilliant and making a difference in their lives is worth every second!